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    Common Issues With Electric Garage Doors And How To Troubleshoot

    by | Nov 2, 2023 | Garage Doors | 0 comments

    Electric garage doors have become a modern convenience that adds both security and ease of access to our homes. However, like any technological innovation, they are not immune to issues that can arise over time. Understanding these common problems and knowing how to troubleshoot them can save homeowners time, money and frustration. Let Motorize Me experts explain some of the issues with automatic garage doors and how to resolve them.

    Remote Control Malfunctions:

    One of the most frequent issues is a malfunctioning remote control. If your garage door fails to respond to the remote, start by checking the batteries. Replace them if needed, and ensure there are no obstructions between the remote and the door’s sensor.

    Power Outages and Disconnections:

    Power outages or disconnected power sources can render your electric garage door inoperable. Ensure that the door is still connected to a power source and check the circuit breaker for any tripped switches. If the issue continues, you might want to speak with a qualified electrician.

    Sensor Misalignment:

    Garage doors are equipped with sensors to prevent accidents and ensure safe operation. If these sensors are misaligned, it can cause the door to stop or reverse unexpectedly. Check the
    sensor alignment and clean any dirt or debris that might be obstructing them.

    Lubrication Issues

    Proper lubrication is essential for the smooth operation of electric garage doors. The lubricant might get dry or start to collect dirt as time passes. Regularly lubricate the moving parts, such as hinges, rollers and springs, to prevent friction-related problems.

    Imbalance and Misalignment:

    An imbalanced or misaligned garage door can lead to premature wear and tear. Check for any visible signs of misalignment and make necessary adjustments. If the problem persists, it’s advisable to seek professional assistance to prevent further damage.

    Worn-out Springs:

    Garage door springs bear the brunt of the door’s weight and can wear out over time. Signs of worn-out springs include difficulty lifting the door or loud noises during operation. Replacing springs is a job for professionals, as it can be dangerous due to the high tension involved.

    Issues with the Door Opener:

    The garage door opener is a critical component, and malfunctions can occur due to various reasons. Inspect the opener for loose connections, damaged wiring or faulty components. If necessary, consult the manufacturer’s manual for troubleshooting guidance.

    Weather Stripping Damage:

    Weather stripping plays a crucial role in keeping elements like rain, frost and snow out of your garage. Damaged or worn weather stripping can compromise the insulation and integrity of the garage. Examine weather stripping on a regular basis and replace it when necessary.

    Programming and Settings Errors:

    Sometimes, issues may arise from incorrect programming or settings. Refer to the user manual for your garage door system and ensure that the programming is correct. Resetting the system
    to factory settings may also resolve programming-related problems.

    Obstruction Detection Failures:

    Modern electric garage doors are equipped with safety features, including obstruction detection. If this feature fails to function correctly, it can pose a safety risk. Ensure that the detection system is clean and unobstructed, and recalibrate it if necessary.

    Track Misalignment:

    The garage door operates along a track, and if this track becomes misaligned, it can cause the door to jam or operate unevenly. Inspect the tracks for any bends or gaps and use a level to ensure they are properly aligned.

    Noisy Operation:

    Unusual noises during the operation of your electric garage door can be indicative of various issues. Tighten loose hardware, such as nuts and bolts, and consider applying lubricant to
    moving parts. If the noise persists, it might be a sign of more significant problems requiring professional attention.

    Faulty Limit Switches:

    Garage doors are operated by limit switches, which regulate their opening and closing. If these switches malfunction, the door may not open or close fully. Adjust the limit switch settings according to the manufacturer’s instructions to ensure proper door movement.

    Battery Backup Failure:

    Some electric garage door openers come with battery backup systems to operate during power outages. If the battery backup fails to engage, check the battery for signs of damage or
    expiration. Replace the battery and test the backup system to ensure it functions correctly.

    Keypad or Touchpad Issues:

    If your automated garage door system includes a keypad or touchpad for entry, issues with these input devices can occur. Check for worn-out buttons, clean the keypad surface and
    reprogram the access code if needed. Refer to the user manual for specific troubleshooting steps.

    Remote Interference:

    Electronic interference from nearby devices or appliances can affect the performance of your garage door remote. Identify potential sources of interference, such as Wi-Fi routers or other electronic devices, and relocate them if necessary. Alternatively, consider using a remote with rolling code technology to minimise interference.

    Infrared Sensor Blockage:

    The infrared sensors on either side of the garage door prevent it from closing on objects or people. If these sensors are blocked or dirty, they may not function correctly. Clean the sensors and ensure there are no obstructions to ensure their proper operation.

    Corroded or Rusted Parts:

    Exposure to the elements can lead to corrosion and rust on various components of your garage door system. Regularly inspect metal parts, including springs, hinges and tracks, for signs of corrosion. Clean and treat rusted areas to prevent further deterioration.

    Damaged Cables:

    The cables on your garage door play a crucial role in supporting the weight of the door. If cables become frayed or damaged, they pose a safety risk and can lead to a malfunctioning door. Replace damaged cables promptly and seek professional assistance if needed.

    Smart Home Integration Issues:

    If your automated garage door is integrated into a smart home system, connectivity issues may arise. Check the compatibility of your garage door opener with your smart home hub and
    ensure that software or firmware updates are up-to-date. Reconnect or reconfigure the integration if problems persist.


    In conclusion, troubleshooting common issues with electric garage doors and automation involves a systematic approach, from checking basic components like batteries to more complex tasks like spring replacement. Regular maintenance and attention to these common problems can extend the lifespan of your garage door system and ensure its reliable operation.


    Unusual noises may indicate loose hardware or insufficient lubrication. Tighten any loose nuts and bolts and apply lubricant to moving parts such as hinges, rollers and springs. If the noise persists, it’s advisable to consult a professional for a thorough inspection.

    Problems with limit switches may cause incomplete door movement. Adjust the limit switch settings following the manufacturer’s guidelines. Additionally, check for any obstructions in the door’s path and ensure that the track is properly aligned.

    You can attempt to realign a misaligned track by inspecting it for bends or gaps and using a level for adjustments. However, if the issue persists or seems complex, it’s recommended to seek professional assistance to avoid causing further damage. That’s where Motorize Me can help.

    Battery backup systems may fail due to expired or damaged batteries. Replace the battery and test the backup system. If the issue persists, consult the user manual for specific troubleshooting steps or contact the manufacturer for further assistance. If you need any professional assistance, please contact Motorize Me.